Refund Policy
Effective Date: 22-06-2025
At Grehun.com, we aim to maintain transparency and trust in all transactions involving digital assets.
1. General Policy
Due to the nature of digital products (domains, websites, and social accounts), all sales are generally final and non-refundable once ownership has been transferred.
2. Eligible Refunds
Refunds may be issued under these circumstances:
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Seller fails to transfer the asset within the agreed timeframe.
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The item delivered is significantly different from the listing.
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Fraud or unauthorized payment was detected and confirmed.
3. How to Request a Refund
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Email support@grehun.com within 7 days of the transaction.
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Include order ID, asset details, and reason for the refund request.
4. Review Process
Our support team will investigate the issue and respond within 5 business days. Refunds are processed back to the original payment method.
5. Disputes
If a dispute arises, Grehun may hold funds until a resolution is reached. We reserve the right to deny refunds for abuse of policy.